Previous incidents
Database Outage
Resolved Nov 24, 2025 at 11:00am UTC
We have received an update from our database provider that all systems are operational. Apologies to anyone affected by this outage.
3 previous updates
New User Creation Issues
Resolved Oct 28, 2025 at 2:25pm UTC
We have resolved the issue and are continuing to monitor for further updates. Thank you for your patience.
1 previous update
AWS Platform Outage
Resolved Oct 21, 2025 at 2:18am UTC
All issues have been resolved on the AWS side, but we will continue monitoring through the evening for anything else that pops up. Thank you for your patience and please let us know if there are any lingering issues.
3 previous updates
Journal Creation Issues
Resolved Sep 29, 2025 at 9:22pm UTC
As a post-mortem, we were running scheduled maintenance for feature upgrades to the platform, which resulted in a function timeout error. We have resolved this and patched it from happening in the future as well. Thank you for your patience.
4 previous updates
Feynman Editing Outage
Resolved Sep 28, 2025 at 8:05pm UTC
We have resolved the issue and deployed it to production, and will be monitoring for any lingering effects. Thank you for your patience.
1 previous update
Integrations Server Instability
Resolved Sep 18, 2025 at 5:15pm UTC
We have implemented a mitigation and are monitoring for further updates.
1 previous update
Slow API Operations
Resolved Sep 3, 2025 at 2:39am UTC
We have identified and implemented a fix to the issue, and are now monitoring for any effects. Thank you for your patience.
1 previous update