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Downtime

Journal Creation Issues

Sep 29 at 01:01pm PDT
Affected services
opennote.com

Resolved
Sep 29 at 02:22pm PDT

As a post-mortem, we were running scheduled maintenance for feature upgrades to the platform, which resulted in a function timeout error. We have resolved this and patched it from happening in the future as well. Thank you for your patience.

Updated
Sep 29 at 01:15pm PDT

The site is back up and operational

Updated
Sep 29 at 01:10pm PDT

We have found another persisting issue and are working to resolve.

Updated
Sep 29 at 01:05pm PDT

We have identified and fixed this issue. Apologies to all affected. We are monitoring for any further issues that might persist.

Created
Sep 29 at 01:01pm PDT

We are monitoring some issues with creating journals due to database maintenance. We hope to have this resolved shortly.