Incidents | Opennote Incidents reported on status page for Opennote https://status.opennote.com/ https://d1lppblt9t2x15.cloudfront.net/logos/e88f755a48bba49878382c36235bbcf5.png Incidents | Opennote https://status.opennote.com/ en api.opennote.com recovered https://status.opennote.com/ Fri, 07 Nov 2025 23:18:10 +0000 https://status.opennote.com/#6110a2ed3411cb50a2ce726797cfd083613657590819e36cd1bdd07d6ba0301a api.opennote.com recovered api.opennote.com went down https://status.opennote.com/ Fri, 07 Nov 2025 23:15:35 +0000 https://status.opennote.com/#6110a2ed3411cb50a2ce726797cfd083613657590819e36cd1bdd07d6ba0301a api.opennote.com went down api.opennote.com recovered https://status.opennote.com/ Mon, 03 Nov 2025 22:28:48 +0000 https://status.opennote.com/#40e24ffaf998ff60f6418675b632b1aa87aa685206d29368cf9dc5dc761a3ac4 api.opennote.com recovered api.opennote.com went down https://status.opennote.com/ Mon, 03 Nov 2025 22:23:51 +0000 https://status.opennote.com/#40e24ffaf998ff60f6418675b632b1aa87aa685206d29368cf9dc5dc761a3ac4 api.opennote.com went down New User Creation Issues https://status.opennote.com/incident/752983 Tue, 28 Oct 2025 14:25:00 -0000 https://status.opennote.com/incident/752983#d6b92b486816ea01c3a60f92b19880996afee6f13058ade91530a91cbac8dbf7 We have resolved the issue and are continuing to monitor for further updates. Thank you for your patience. New User Creation Issues https://status.opennote.com/incident/752983 Tue, 28 Oct 2025 12:00:00 -0000 https://status.opennote.com/incident/752983#ef8036edef0edd21f10e1fd650e6535a9c9da902075a3c942574274cfaabf488 New user signup is unavailable to a small percentage of new users, as we work to resolve an authentication error with our provider. AWS Platform Outage https://status.opennote.com/incident/746787 Tue, 21 Oct 2025 02:18:00 -0000 https://status.opennote.com/incident/746787#45736280273c9f46293f79b6acc031a08066c9d31a640acce72ec6bcbf50aa48 All issues have been resolved on the AWS side, but we will continue monitoring through the evening for anything else that pops up. Thank you for your patience and please let us know if there are any lingering issues. AWS Platform Outage https://status.opennote.com/incident/746787 Tue, 21 Oct 2025 02:18:00 -0000 https://status.opennote.com/incident/746787#45736280273c9f46293f79b6acc031a08066c9d31a640acce72ec6bcbf50aa48 All issues have been resolved on the AWS side, but we will continue monitoring through the evening for anything else that pops up. Thank you for your patience and please let us know if there are any lingering issues. AWS Platform Outage https://status.opennote.com/incident/746787 Tue, 21 Oct 2025 02:18:00 -0000 https://status.opennote.com/incident/746787#45736280273c9f46293f79b6acc031a08066c9d31a640acce72ec6bcbf50aa48 All issues have been resolved on the AWS side, but we will continue monitoring through the evening for anything else that pops up. Thank you for your patience and please let us know if there are any lingering issues. AWS Platform Outage https://status.opennote.com/incident/746787 Tue, 21 Oct 2025 02:18:00 -0000 https://status.opennote.com/incident/746787#45736280273c9f46293f79b6acc031a08066c9d31a640acce72ec6bcbf50aa48 All issues have been resolved on the AWS side, but we will continue monitoring through the evening for anything else that pops up. Thank you for your patience and please let us know if there are any lingering issues. AWS Platform Outage https://status.opennote.com/incident/746787 Tue, 21 Oct 2025 02:18:00 -0000 https://status.opennote.com/incident/746787#45736280273c9f46293f79b6acc031a08066c9d31a640acce72ec6bcbf50aa48 All issues have been resolved on the AWS side, but we will continue monitoring through the evening for anything else that pops up. Thank you for your patience and please let us know if there are any lingering issues. AWS Platform Outage https://status.opennote.com/incident/746787 Mon, 20 Oct 2025 21:48:00 -0000 https://status.opennote.com/incident/746787#7bdd8744d85b69ef052202a90524ec71d9fa8d5ed3ba59561ef3d3a454e5213b We are seeing significant improvements to site responsiveness but are still monitoring between ourselves and our third-party providers for issues. We hope to be resolved shortly. As before, detailed reports are available at: https://health.aws.amazon.com/health/status AWS Platform Outage https://status.opennote.com/incident/746787 Mon, 20 Oct 2025 21:48:00 -0000 https://status.opennote.com/incident/746787#7bdd8744d85b69ef052202a90524ec71d9fa8d5ed3ba59561ef3d3a454e5213b We are seeing significant improvements to site responsiveness but are still monitoring between ourselves and our third-party providers for issues. We hope to be resolved shortly. As before, detailed reports are available at: https://health.aws.amazon.com/health/status AWS Platform Outage https://status.opennote.com/incident/746787 Mon, 20 Oct 2025 21:48:00 -0000 https://status.opennote.com/incident/746787#7bdd8744d85b69ef052202a90524ec71d9fa8d5ed3ba59561ef3d3a454e5213b We are seeing significant improvements to site responsiveness but are still monitoring between ourselves and our third-party providers for issues. We hope to be resolved shortly. As before, detailed reports are available at: https://health.aws.amazon.com/health/status AWS Platform Outage https://status.opennote.com/incident/746787 Mon, 20 Oct 2025 21:48:00 -0000 https://status.opennote.com/incident/746787#7bdd8744d85b69ef052202a90524ec71d9fa8d5ed3ba59561ef3d3a454e5213b We are seeing significant improvements to site responsiveness but are still monitoring between ourselves and our third-party providers for issues. We hope to be resolved shortly. As before, detailed reports are available at: https://health.aws.amazon.com/health/status AWS Platform Outage https://status.opennote.com/incident/746787 Mon, 20 Oct 2025 21:48:00 -0000 https://status.opennote.com/incident/746787#7bdd8744d85b69ef052202a90524ec71d9fa8d5ed3ba59561ef3d3a454e5213b We are seeing significant improvements to site responsiveness but are still monitoring between ourselves and our third-party providers for issues. We hope to be resolved shortly. As before, detailed reports are available at: https://health.aws.amazon.com/health/status AWS Platform Outage https://status.opennote.com/incident/746787 Mon, 20 Oct 2025 19:19:00 -0000 https://status.opennote.com/incident/746787#547f7f49dd36fd9c640956614866e652f1b78ab6bad1813dcdc3b1238a4e5c99 We are continuing to monitor the situation with our third-party cloud provider, AWS. Services are intermittently cycling through availability. We are attempting to access what we can to implement mitigations. Thank you for your patience. For more details directly from AWS, view: https://health.aws.amazon.com/health/status AWS Platform Outage https://status.opennote.com/incident/746787 Mon, 20 Oct 2025 19:19:00 -0000 https://status.opennote.com/incident/746787#547f7f49dd36fd9c640956614866e652f1b78ab6bad1813dcdc3b1238a4e5c99 We are continuing to monitor the situation with our third-party cloud provider, AWS. Services are intermittently cycling through availability. We are attempting to access what we can to implement mitigations. Thank you for your patience. For more details directly from AWS, view: https://health.aws.amazon.com/health/status AWS Platform Outage https://status.opennote.com/incident/746787 Mon, 20 Oct 2025 19:19:00 -0000 https://status.opennote.com/incident/746787#547f7f49dd36fd9c640956614866e652f1b78ab6bad1813dcdc3b1238a4e5c99 We are continuing to monitor the situation with our third-party cloud provider, AWS. Services are intermittently cycling through availability. We are attempting to access what we can to implement mitigations. Thank you for your patience. For more details directly from AWS, view: https://health.aws.amazon.com/health/status AWS Platform Outage https://status.opennote.com/incident/746787 Mon, 20 Oct 2025 19:19:00 -0000 https://status.opennote.com/incident/746787#547f7f49dd36fd9c640956614866e652f1b78ab6bad1813dcdc3b1238a4e5c99 We are continuing to monitor the situation with our third-party cloud provider, AWS. Services are intermittently cycling through availability. We are attempting to access what we can to implement mitigations. Thank you for your patience. For more details directly from AWS, view: https://health.aws.amazon.com/health/status AWS Platform Outage https://status.opennote.com/incident/746787 Mon, 20 Oct 2025 19:19:00 -0000 https://status.opennote.com/incident/746787#547f7f49dd36fd9c640956614866e652f1b78ab6bad1813dcdc3b1238a4e5c99 We are continuing to monitor the situation with our third-party cloud provider, AWS. Services are intermittently cycling through availability. We are attempting to access what we can to implement mitigations. Thank you for your patience. For more details directly from AWS, view: https://health.aws.amazon.com/health/status AWS Platform Outage https://status.opennote.com/incident/746787 Mon, 20 Oct 2025 07:34:00 -0000 https://status.opennote.com/incident/746787#214f89ffa151e4d87c71d26f1e9bafc57af86bab3fb7df7e7cc4da2b5eb33f9a Opennote is currently unavailable to users due to a outage of AWS resources in some regions. We are working on monitoring and investigating the situation further, and hope to have an update soon. For information on AWS directly, please refer to: https://health.aws.amazon.com/health/status AWS Platform Outage https://status.opennote.com/incident/746787 Mon, 20 Oct 2025 07:34:00 -0000 https://status.opennote.com/incident/746787#214f89ffa151e4d87c71d26f1e9bafc57af86bab3fb7df7e7cc4da2b5eb33f9a Opennote is currently unavailable to users due to a outage of AWS resources in some regions. We are working on monitoring and investigating the situation further, and hope to have an update soon. For information on AWS directly, please refer to: https://health.aws.amazon.com/health/status AWS Platform Outage https://status.opennote.com/incident/746787 Mon, 20 Oct 2025 07:34:00 -0000 https://status.opennote.com/incident/746787#214f89ffa151e4d87c71d26f1e9bafc57af86bab3fb7df7e7cc4da2b5eb33f9a Opennote is currently unavailable to users due to a outage of AWS resources in some regions. We are working on monitoring and investigating the situation further, and hope to have an update soon. For information on AWS directly, please refer to: https://health.aws.amazon.com/health/status AWS Platform Outage https://status.opennote.com/incident/746787 Mon, 20 Oct 2025 07:34:00 -0000 https://status.opennote.com/incident/746787#214f89ffa151e4d87c71d26f1e9bafc57af86bab3fb7df7e7cc4da2b5eb33f9a Opennote is currently unavailable to users due to a outage of AWS resources in some regions. We are working on monitoring and investigating the situation further, and hope to have an update soon. For information on AWS directly, please refer to: https://health.aws.amazon.com/health/status AWS Platform Outage https://status.opennote.com/incident/746787 Mon, 20 Oct 2025 07:34:00 -0000 https://status.opennote.com/incident/746787#214f89ffa151e4d87c71d26f1e9bafc57af86bab3fb7df7e7cc4da2b5eb33f9a Opennote is currently unavailable to users due to a outage of AWS resources in some regions. We are working on monitoring and investigating the situation further, and hope to have an update soon. For information on AWS directly, please refer to: https://health.aws.amazon.com/health/status Journal Authentication Maintenance https://status.opennote.com/incident/735913 Fri, 03 Oct 2025 01:21:03 -0000 https://status.opennote.com/incident/735913#6ce12051ad8d90f0e8765c371888c3e041ed87b0c13a00e8b9492ed1d4d3109a Maintenance completed Journal Authentication Maintenance https://status.opennote.com/incident/735913 Fri, 03 Oct 2025 01:21:03 -0000 https://status.opennote.com/incident/735913#6ce12051ad8d90f0e8765c371888c3e041ed87b0c13a00e8b9492ed1d4d3109a Maintenance completed Journal Authentication Maintenance https://status.opennote.com/incident/735913 Fri, 03 Oct 2025 01:21:03 -0000 https://status.opennote.com/incident/735913#6ce12051ad8d90f0e8765c371888c3e041ed87b0c13a00e8b9492ed1d4d3109a Maintenance completed Journal Authentication Maintenance https://status.opennote.com/incident/735913 Wed, 01 Oct 2025 20:56:00 -0000 https://status.opennote.com/incident/735913#68ada5cee4554e76f47067266089508d766a65f0ee22aa3b5326ad9ed1abe251 API Operations and Journal Management and Publishing may have intermittent issues for the next few hours through the day on Wednesday as we upgrade our access control systems and dependencies of these systems. Journal Authentication Maintenance https://status.opennote.com/incident/735913 Wed, 01 Oct 2025 20:56:00 -0000 https://status.opennote.com/incident/735913#68ada5cee4554e76f47067266089508d766a65f0ee22aa3b5326ad9ed1abe251 API Operations and Journal Management and Publishing may have intermittent issues for the next few hours through the day on Wednesday as we upgrade our access control systems and dependencies of these systems. Journal Authentication Maintenance https://status.opennote.com/incident/735913 Wed, 01 Oct 2025 20:56:00 -0000 https://status.opennote.com/incident/735913#68ada5cee4554e76f47067266089508d766a65f0ee22aa3b5326ad9ed1abe251 API Operations and Journal Management and Publishing may have intermittent issues for the next few hours through the day on Wednesday as we upgrade our access control systems and dependencies of these systems. Journal Authentication Maintenance https://status.opennote.com/incident/735913 Wed, 01 Oct 2025 20:56:00 -0000 https://status.opennote.com/incident/735913#68ada5cee4554e76f47067266089508d766a65f0ee22aa3b5326ad9ed1abe251 API Operations and Journal Management and Publishing may have intermittent issues for the next few hours through the day on Wednesday as we upgrade our access control systems and dependencies of these systems. Journal Authentication Maintenance https://status.opennote.com/incident/735913 Wed, 01 Oct 2025 20:56:00 -0000 https://status.opennote.com/incident/735913#68ada5cee4554e76f47067266089508d766a65f0ee22aa3b5326ad9ed1abe251 API Operations and Journal Management and Publishing may have intermittent issues for the next few hours through the day on Wednesday as we upgrade our access control systems and dependencies of these systems. Journal Authentication Maintenance https://status.opennote.com/incident/735913 Wed, 01 Oct 2025 20:56:00 -0000 https://status.opennote.com/incident/735913#68ada5cee4554e76f47067266089508d766a65f0ee22aa3b5326ad9ed1abe251 API Operations and Journal Management and Publishing may have intermittent issues for the next few hours through the day on Wednesday as we upgrade our access control systems and dependencies of these systems. Journal Creation Issues https://status.opennote.com/incident/734504 Mon, 29 Sep 2025 21:22:00 -0000 https://status.opennote.com/incident/734504#702b99d00c19f9bc749c4531ceea7438fb85f985b7f55d17084f1529bfd9fc7e As a post-mortem, we were running scheduled maintenance for feature upgrades to the platform, which resulted in a function timeout error. We have resolved this and patched it from happening in the future as well. Thank you for your patience. Journal Creation Issues https://status.opennote.com/incident/734504 Mon, 29 Sep 2025 20:15:00 -0000 https://status.opennote.com/incident/734504#f1ea51de0fb7d4445fc328a1ff4455f6e151d719db8d7a8fc59597b38de6b8e4 The site is back up and operational Journal Creation Issues https://status.opennote.com/incident/734504 Mon, 29 Sep 2025 20:10:00 -0000 https://status.opennote.com/incident/734504#37a6d16c0be4affe07d08f68dba23a380a2ba41000dca9a7ab079d92172c4557 We have found another persisting issue and are working to resolve. Journal Creation Issues https://status.opennote.com/incident/734504 Mon, 29 Sep 2025 20:05:00 -0000 https://status.opennote.com/incident/734504#8246fc5c250a6668f6e1ec197d6adf2392dafff4c67e1a0a2e0edd3cbe917f0f We have identified and fixed this issue. Apologies to all affected. We are monitoring for any further issues that might persist. Journal Creation Issues https://status.opennote.com/incident/734504 Mon, 29 Sep 2025 20:01:00 -0000 https://status.opennote.com/incident/734504#e8afd0ed2f35c4d1b1bf1a6fcb9728c5ce6336dba6df841504d3dd98a44305a7 We are monitoring some issues with creating journals due to database maintenance. We hope to have this resolved shortly. Feynman Editing Outage https://status.opennote.com/incident/733924 Sun, 28 Sep 2025 20:05:00 -0000 https://status.opennote.com/incident/733924#03e7b2116bcdb956437c6b7e560756bbd0348fc7f286ae0781068e29c830e832 We have resolved the issue and deployed it to production, and will be monitoring for any lingering effects. Thank you for your patience. Feynman Editing Outage https://status.opennote.com/incident/733924 Sun, 28 Sep 2025 19:04:00 -0000 https://status.opennote.com/incident/733924#5d482faeb4f38a02a2d691be86da0a86c68e7ba9fc53e6fa18571d15743925fa We are tracking an issue with editing to a journal with Feynman through the chat. This will be resolved shortly. Integrations Server Instability https://status.opennote.com/incident/726722 Thu, 18 Sep 2025 17:15:00 -0000 https://status.opennote.com/incident/726722#ff1af14009ed45a15f6ce05eb3d75868be0654ff903591255ddf1807bcad8901 We have implemented a mitigation and are monitoring for further updates. Integrations Server Instability https://status.opennote.com/incident/726722 Thu, 18 Sep 2025 17:12:00 -0000 https://status.opennote.com/incident/726722#f13780b218be23f913ecd6653f2de39ba6e3eb5563ef0fb205506bc9561b9642 The Integrations Server is having instability due to server operations. We are looking into this issue. Thank you for your patience. Slow API Operations https://status.opennote.com/incident/717421 Wed, 03 Sep 2025 02:39:00 -0000 https://status.opennote.com/incident/717421#d2bc9fbaf194eed6ce725ada7fe8727b11886c3285742df0be4795a531937b0f We have identified and implemented a fix to the issue, and are now monitoring for any effects. Thank you for your patience. Slow API Operations https://status.opennote.com/incident/717421 Wed, 03 Sep 2025 02:07:00 -0000 https://status.opennote.com/incident/717421#ff816a3f99b9fd3d2da8258439cb6da5bb3a4955dcf62ecd1ea081271bff0307 Certain API operations are being slowed down, especially with chats to Feynman. We're currently working on a fix.